@Processes

What can I do with ]project-open[? This page answers this question by listing a number of important processes that are supported by ]project-open[.

Project Related Processes:

• Project Planning - plan the project activities before the project starts
• Project Tracking - follow up on the progress during project execution
• Project Portfolio Management - manage a portfolio of projects
• Project Controlling - track the financial side of a project
• Timesheet Invoicing - create invoices based on timesheet information
  
• Project Resource Planning - identify resource bottlenecks and unproductive time

Financial Processes:

• Controlling - track the financial side of a project
• Accounting - track company performance using double-entry accounting
• Managing Project Expenses - managing project expenses other than timesheet 
  
• Project Invoicing - create invoices based on contracts and project information
• Accounts Receivable - accounts receivable
• Accounts Payable - accounts payable
• Credit Control - check the risk associated with each customer
• [Budget Planning] - develop a (yearly) budget plan
• [Budget Tracking] - tracking of a budget plan
  
• Work in Progress Calculation - calculate the value of partially finished projects for accounting purposes
• [Travel Expenses] - capture and approve travel expenses
  

Provider Management Processes

• Provider Maintenance
• Provider Skill Maintenance
• [Provider Financial Management]
• Provider RFQ/RFP Management
  

Human Resources Processes:

• Timesheet Management - Employees track time, to be confirmed by supervisor
• Employee Maintenance
• Absence Management
• [Employee Skill Maintenance]
• [Performance Appraisal] - Evaluation of employee performance, including 360° appraisal.
• [Bonus Calculation]
• [Training Mangement] - determine need for and track employee training.
  
• Project Staffing - select the right people to execute your project
• Recruiting - select new employees for your company
• Skill Maintenance
• Project Resource Planning - identify resource bottlenecks and unproductive time
• [Travel Expenses] - capture and approve travel expenses

Collaboration & Knowledge Management

• Knowledge Management - identifying and disseminating business critical knowledge 
• Project E-Room Communication - collaboration process between the different (internal and external) project members
  

 CRM Processes

• Customer File Maintenance
• Campaign Management - planning, executing and evaluating mailing campaigns 
• [Complaint Handling]
• [Sales Material Maintenance]
• Price List Maintenance
• Sales Forecasting
• [Lead Generation]
• [Sales Calling]
• [Quoting]
• [Tendering]
• [Estimating]
• [Risk Management]
  

 ITSM Processes

• [Event Management]
• Incident Management
• Problem Management
• Change Management
• [Configuration Management]
• Release Management
• [Service Catalog Management]
• Service Level Management
• [Capacity Management]
• [Supplier Management]

Product Development Processes  

• [Product Development]
• [Product Launching]